General

At Austin Tiny Homes, we understand the importance of your privacy and strive to earn and maintain your trust. Austin Tiny Homes (referred to collectively with its subsidiaries as “Company,” “we,” “us,” and “our”), values your privacy and is dedicated to safeguarding it in accordance with this Privacy Policy (the “Policy”).

This Policy outlines:

• The types of information we collect from you or that you provide when you visit our website at: myatx.com, along with any directly owned websites and blogs where this Policy is referenced (together, our “Website”).
• Our procedures for collecting, using, securing, and disclosing this information.

This Policy pertains to the data we gather on our Website or through electronic communication between you and our Website, as well as information obtained when you engage with our advertisements on third-party websites that link back to this Policy.

It’s important to note that this Policy does not extend to data gathered offline or through alternative methods, including on other websites operated by the Company or third parties, or information collected by third parties through applications or content (including ads) that may be linked to or reachable from our Website (refer to “Third-party Websites” below for more details).

We encourage you to carefully review this Policy to comprehend how we handle your information and the measures we take to protect it. If you do not agree with our policies and practices, we recommend refraining from using our Website. By accessing our Website, you signify your acceptance of the terms outlined in this Policy. Kindly be aware that this Policy may undergo modifications periodically (refer to “Changes to this Policy” below). Your continued use of our Website following such changes indicates your acknowledgment of the updated terms, so we recommend checking the Policy regularly for any revisions.

Automated Information Collection

Apart from the information you provide to us, at Austin Tiny Homes, we may also gather data about you during your interactions with our Website. This information is collected through automated tools detailed below, which may capture details about your activities and computing system, such as your internet protocol (IP) address, viewed pages, and actions taken while using the Website. Some of the automated tools we deploy to collect information about you include:

(a) Cookies:

• Cookies are small data files transferred from a website to your device’s hard drive. We may utilize session cookies that expire when you close your browser, as well as persistent cookies that remain until you delete them or they expire.
• The following categories of cookies may be used on our Website:
  • Strictly Necessary Cookies: Essential for enabling you to navigate the Website and utilize its features.
  • Performance Cookies: Collect anonymous data on your Website usage to improve navigation and overall user experience.
  • Functionality Cookies: Remember your preferences to tailor your browsing experience.
  • Targeting or Advertising Cookies: Collect data to personalize advertising and measure ad campaign effectiveness.
  • You have the option to disable cookies through your internet browser settings; however, this may limit access to certain features on the Website.

(b) Google Analytics:

• Aggregated non-Personal Information is sent to Google Analytics for technical and statistical analysis purposes. For detailed information on Google Analytics’ practices, refer to Google’s privacy policy here.

(c) Facebook Pixel:

• The Facebook pixel helps target specific audiences for Facebook ads based on their interests or characteristics. It also aids in assessing ad effectiveness and user interest alignment. For more details on Facebook’s data processing, refer to their Data Usage Policy here and the Facebook pixel information here.

(d) Web Beacons:

• Web Beacons are electronic images that track user behavior, including email interactions. This data is collected in aggregate form and is not linked to Personal Information.

(e) Embedded Web Links:

• Links in emails and on third-party websites may contain tracking technology to analyze user engagement. Clicking on these links helps us improve service and evaluate marketing campaigns.

(f) Third-party Websites and Services:

• We collaborate with marketing communications technology providers who may process various data.

Utilization of Your Information

At Austin Tiny Homes, the information we collect from you or that you provide serves various purposes aimed at enhancing your experience and delivering the services you request. These include, but are not restricted to:

1. Providing the information, products, and services you seek.
2. Upholding security measures, credit protection, and fraud prevention.
3. Delivering efficient customer service tailored to your needs.
4. Offering a personalized browsing experience on our Website.
5. Notifying you about special offers and pertinent information we believe aligns with your interests (in line with your privacy preferences).
6. Sending you information and notices associated with your interactions on our Website.
7. Encouraging your participation in surveys and enabling feedback submission (aligned with your privacy preferences).
8. Enhancing our understanding of your requirements and preferences.
9. Improving the content, functionality, and user-friendliness of our Website.
10. Enhancing our products and services based on your feedback.
11. Refining our marketing and promotional initiatives.
12. Fulfilling any additional purposes outlined in specific privacy notifications, click-through agreements, or contractual arrangements between you and us.

Data Retention: Austin Tiny Homes intends to retain Personal Information, including sensitive personal data, for a duration deemed reasonably necessary to fulfill the intended business objectives associated with such information.

How We Share Your Information

At Austin Tiny Homes, safeguarding your Personal Information is paramount. We do not engage in the sale or lease of your Personal Information to third parties. However, we may share your data by disclosing it to third parties for business-related purposes. When sharing your Personal Information, we establish contractual agreements that outline the intended purpose and mandate the recipient to maintain confidentiality and utilize the information solely for the specified purposes detailed in the contract.

Your Personal Information may be disclosed to the following categories of third parties for business purposes:

1. Our Affiliates.
2. Third-Party Vendors: These vendors provide services that enhance the functionality of our Website, products, and services to you. These services may include credit card processing, advertising, marketing, and customer support.

Apart from the scenarios mentioned above, we will not disseminate your information to external parties without informing you and obtaining your consent, unless under the following circumstances:

• Legal Requirements:
  • Disclosure is deemed reasonably necessary to adhere to applicable laws, regulations, subpoenas, or court orders.
  • Responding to authorized requests for information from law enforcement or governmental entities.
  • Enforcing our agreements and policies.
  • Investigating and preventing security breaches, fraud, or other illicit activities.
  • Addressing emergencies where disclosure is deemed essential to avert potential harm or injury to individuals or Company employees.

Sale of Business or Merger: In certain situations, Austin Tiny Homes may contemplate buying, selling, or reorganizing its business operations in specific regions. In such instances, there might be a necessity to exchange or receive Personal Information with potential or existing partners or affiliates. Rest assured, the Company will ensure that your information is handled in accordance with this Privacy Policy.

Your Choices and Privacy Preferences

At Austin Tiny Homes, we value your preferences and aim to offer you relevant information based on your requests. Where feasible, we strive to provide options regarding the data we collect and how you can manage your preferences concerning such information.

For subscription-based services like email newsletters, we allow you to make choices about the information you provide during the collection process or at any point after receiving communications from us while subscribed. It’s important to note that certain transactional or service-related messages, such as delivery confirmations, may not fall under these preferences as they are essential for responding to your requests, providing goods and services, and are not intended for marketing purposes.

We will not send you email newsletters or marketing emails unless you explicitly consent to receive such promotional content. Once you have opted in to receive these emails, you can opt out at any time by clicking the “unsubscribe” link located at the bottom of each email. Kindly be aware that opting out or unsubscribing may impact other services you have requested from us, where email communication is an integral part of the service provided.

Text Messaging

At Austin Tiny Homes, you may have the option to receive SMS or “text” messages, pre-recorded voice messages, or auto-dialed calls from the Company, its affiliates, related entities, or third parties. These communication methods might be utilized for purposes such as verifying your identity or mobile device, as well as providing you with updates about services or products you have requested. By furnishing your mobile device number or cell phone number to Austin Tiny Homes, you consciously consent to receiving such communications from the Company or for the Company to use your cell phone number or mobile device number as outlined in the Company’s Terms of Use. By providing your number, you affirm that you have the authority to consent to receive text messages at the telephone number you provide to the Company or from which you sent the text message request. Moreover, you acknowledge that no purchase is necessary to subscribe to this service, and you retain the right to opt out at any time by following the directions provided in the communications you receive from us.

Rest assured that any communications you receive from Austin Tiny Homes will adhere to your preferences and comply with the guidelines outlined in this Policy.

Information of Minors

At Austin Tiny Homes, we do not intentionally seek to collect information from individuals under the age of eighteen (18). Our Website is not targeted towards minors, and we do not expect them to engage with our services or website. We encourage parents and guardians to implement appropriate protective measures to prevent minors from inadvertently providing information online. If we become aware of any Personal Information collected from minors, we will take necessary steps to securely remove it from our systems.

Submissions

We appreciate inquiries and feedback regarding the services or products you are interested in or currently using. Any submissions, whether they include inquiries, suggestions, feedback, ideas, comments, materials, or other information (collectively referred to as “Submissions”), will be treated as non-proprietary and non-confidential. Your Submissions on our Website, such as reviews, may be visible to other visitors. Additionally, we reserve the right to use your Submissions in advertising campaigns and promotions. We may or may not associate your name with such use, and consent may or may not be sought before utilizing the Submissions for these purposes. Therefore, please be aware that there is no expectation of privacy concerning your Submissions on our Website. Ensure that you do not submit any content you prefer to keep private or confidential. Your Submissions must also respect the privacy and rights of others. It is prohibited to use false identifying or contact information, impersonate any individual or entity, or mislead us about the source of the Submission.

Third-Party Websites

This Privacy Policy is not applicable to websites or domains managed by third parties or our affiliates. Our Website may contain links to third-party websites and services. Clicking on an advertisement on our Website might redirect you to a website beyond our control. These links do not signify endorsements of these websites, and this Policy does not govern them. As this Policy does not apply to third-party websites, we recommend reviewing the posted privacy policy of the respective third-party website before using the service or providing any information.

Contact Us

We appreciate your feedback and value your opinions. If you have any queries regarding this Policy or your Personal Information, please do not hesitate to contact us.